In Crowds We Trust: Examples of Collective Wisdom
, IBM Research
Date: Friday, November 09, 2007
Time: 2:00 PM to 3:00 PM
Refreshments: 1:45 PM
Location: Patil/Kiva Seminar Room G449
Host: Rob Miller, CSAIL
Contact: Michael Bernstein, x3-0452, firstname.lastname@example.org
Speaker URL: None
email@example.com, firstname.lastname@example.org, email@example.com
TALK: In Crowds We Trust: Examples of Collective Wisdom
The Collaborative User Experience group at IBM Research has long emphasized the design value of closely observing user behavior. Recently our projects have moved dramatically further towards end-users to involve them as co-designers. Inspired by web 2.0 and amateur integration, our first significant step in this direction was the deployment within IBM of a prototype bookmark sharing package, called "dogear," which has now become a popular feature of the corporate infrastructure. Our public deployment of an interactive visualization system, "Many Eyes," and an Activity-Centered Collaboration system offer two more examples that strongly support the case for end users designing and implementing applications. Users are drawn into these processes by the chance to appropriate the technology to their own uses and to take advantage of advertising their contributions through blogs and related on-line media. In the end, it is "the crowd" that appropriates the technology, resulting in a powerful set of examples of collective wisdom.
Irene Greif heads the Collaborative User Experience Group (CUE), comprised of a team of Computer-Supported Cooperative Work (CSCW) researchers based in Cambridge, MA, as well as teams in Hawthorne, NY that focus on Social Computing and Accessibility. The group has historically worked most closely with Lotus product teams on collaboration software and is now extending its impact to other parts of Software Group -- to support collaboration among software developers -- and to IBM's service businesses.
Irene is a former faculty member of Computer Science at University of Washington and of Electrical Engineering and Computer Science at MIT. She headed a research group in the MIT Laboratory for Computer Science which developed shared calendar, co-authoring, and real-time collaboration systems. She is a fellow of both the Association for the Advancement of Science (AAAS) and Association of Computing Machinery (ACM.) Irene was inducted into the Women In Technology International (WITI) Hall of Fame in 2000.
Irene joined Lotus in 1987 and formed Lotus Research in 1992. Product innovations from her group include Version Manager for 1-2-3, InterNotes Web Publisher (precursor to Notes Domino); the first Palm Pilot conduit for Notes mail; the Sametime strategy for integrating awareness, conversation, and shared objects; Reinventing Email, business activities, social bookmarking. At Lotus Irene also led the Lotus Product Design Group, and now, in the Research Division, she continues to foster strategic design delivering vision pieces and innovation in user interface and interactive visualization.
Irene received her S.B. in Mathematics, her S.M. and her PhD. in Electrical Engineering and Computer Science, all from MIT.
Created by Linda L. Julien at Wednesday, June 19, 2013 at 6:22 AM.